The days when travelers picked up the phone to make call-in reservations are long gone. In fact, a 2019 Global Hotel Survey found that 75% of people now prefer to …
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Although it is one of the most outdated room services, hotel mini-bars have proven to be a great way for a property to increase its revenue and enhance its overall …
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As we have mentioned in our previous articles, a website is considered its online “showcase”, and the place where most travelers opt for in order to look for more information …
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Hotel guest communication and quality service have always been among the most important challenges of a hotel manager, requiring high-standard training and advanced communication procedures to guarantee the appropriate flow …
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